RETURN POLICY
*PLEASE NOTE THAT SIZES, SHAPES, AND COLORS OF CHAINS AND BEADS MAY VARY SLIGHTLY.* If you are not fully satisfied with your purchase from www.nicolejamesjewelry.com, you can return the product(s) for a full refund under the following conditions: (1) Merchandise in its orginal condition can be returned for a credit card refund, less shipping charges; (2) All returns must be postmarked WITHIN SEVEN DAYS of receipt of purchase. No returns will be accepted after SEVEN DAYS. Please allow up to two weeks for delivery.
PRIVACY
Nicole James Jewelry respects every customer and their right to privacy. At no time will any personal information submitted to www.nicolejamesjewelry.com be sold or transferred to any other party. All online transactions are conducted via secure order forms through PayPal. Contact information from the secure order form is used to send orders and information from Nicole James Jewelry to the customer. The customer's contact information is also used to contact the customer should Nicole James Jewelry have questions regarding your order. The financial information collected is used ONLY to bill the customer for the product(s) they have purchased.
PRODUCT CARE
Nicole James Jewelry is made from quality material - sterling silver and gold-filled earwires, brass chain, filigrees and findings, genuine gemstones, and glass and wood beads. All jewelry should be handled with care. To avoid oxidation, keep jewelry in sealed plastic bag. Apply all perfume, hairspray, and other alcohol-based products before putting jewelry on. To clean jewelry, gently buff with jewelry cleaning cloth. |
